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Confidential Advice Service

Confidential Advice Service

Advice for children, young people, parents, educators, professionals, and policymakers.

Whether you are a forces child or parents, someone who supports children and young people from armed forces communities or makes important decisions on their behalf.

There’s no question too big or small – our friendly team will be more than happy to help.

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We understand that life in armed forces and veteran families can be challenging.

It can present unique experiences, lots of changes, being the new kid, and adapting to new places, particularly when families move following a new posting.

From deployment, moving to a new school, making the change from military to civilian life, and much more.

Our Advisory Service provides answers to your questions.

You could be a young person, a parent, or a carer from a forces family looking for important advice, information, and signposting.
You might be an educator or a policymaker keen to enhance empathy, understanding, and practice.
We are here to answer questions that will matter to you.

From mental health and wellbeing, education, and learning, making important transitions, children’s rights, and much more.

Please contact us if you think we can help.

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What we offer

Our Advisory Service offers advice, support and signposting.

We specialise in helping  forces families, and the professionals and decision-makers around them, to better understand rights and entitlements.

While not an advocacy service, we can signpost you for support in other areas such as housing and benefits.

We will respond within 48 hours during the working week.

Please contact us if you think we can help.

Contact us

Crisis contact points

Please note that our Advisory Service is not a crisis service.

If you are concerned about your mental health, or if you have found yourself feeling concerned about someone else, you can:

Call 111 – NHS 24

Call 116 123 – The Samaritans

Call 0800 83 85 87 – Breathing Space

Text: ‘YM’ to 85258 – Young Minds crisis chat

If you think you are in danger of hurting yourself or other people, you should call 999 or present to your local A&E department.