This policy explains what cookies are and how we use them. It includes details of the types of Cookies we set, the information we collect when using them and how that information is used.
You can learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Cookies are small text files that are stored on your browser when you visit a website. They can often serve crucial functions and help us to keep our website secure and to function properly which helps us to provide you with a better experience. They can also help us to analyse how the website performs, what works and where we can make improvements and also provide targeted content for specific users.
We use Strictly Necessary, Analytics and Targeting/Marketing cookies. These are used to understand how our website performs, how you interact with it, and also helps us to provide you with a better, faster and improved experience. Some cookies also help us to provide content which is more relevant and appropriate for specific users.
Where you access us via external links or social media platforms, we also have no control over those websites and the cookies they set, so please bear in mind that you should set your preferences in line with their policies and cookie controls separately.
In particular when you book an attendance or enrol for an online event. Please remember that we do not control the cookies on those sites and you will need to review their privacy information and select your cookie preferences accordingly.
When you visit our site you will be asked if you want to accept cookies. You can continue to use the site without accepting these and any non-necessary cookies will not load onto your browser.
No matter what cookie control is in place, or if you simply change your mind you can also adjust your own browser to delete or block cookies from any site you visit. To learn more about how to manage your browser cookie settings please see www.allaboutcookies.org.
We use necessary functional cookies that are needed for security and for the website to function. They do not collect your personal data. These are automatically enabled when you visit the site, however, you can still remove these cookies via your browser. Disabling these will affect the functionality of the site.
We use Analytics cookies to help us track the number of visitors to our website and how they interact with it, for example, which pages are visited and for how long. These help us to continually improve our website and services. The data is reported anonymously without any personal data included.
We use Targeting/Marketing cookies to provide you with access to content and information that you may be particularly interested in that is more tailored to specific users based on previous interactions.
| Name | Description | Type | Party | Duration |
|---|---|---|---|---|
| Strictly Necessary Cookies | ||||
| CookieControl | This cookie is set in order to remember the users preference in relation to cookies.
Expiry: 2 years |
|||
| CookieControl | Cookie Control cookies. This cookie is set to remember the user’s preferences about cookies. | Persistent | First | 3 Months |
| HACIVIC4 | This cookie is set to facilitate cookie control. | Session | First | Session |
| _stripe_mid | This cookie is set by Stripe and is used to make credit card payments. Stripe uses a cookie to remember who you are to enable the site to process payments without storing any credit card information on its own servers. | Persistent | Third | 1 Year |
| _stripe_sid | This cookie is set by Stripe and is used to make credit card payments. Stripe uses a cookie to remember who you are to enable the site to process payments without storing any credit card information on its own servers. | Persistent | Third | 30 Mins |
| m | This cookie is used by Stripe for fraud prevention and detection. | Persistent | Third | 13 Months |
| Analytics Cookies | ||||
| _ga
_ga_Y7ZN5LCRWM |
This cookie is used by Google Analytics and is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assigns a randomly generated number to identify unique visitors. | Persistent | Both | 13 Months |
| _gcl_au | This cookie is set by Google to experiment with the advertising efficiency of websites using their services. | Persistent | First | 3 Months |
| _gid | This cookie is set by Google Analytics and is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. This includes the number of visitors, the source they have come from and the pages visited in an anonymous form. | Persistent | First | 1 Day |
| _hjSessionUser | This cookie is set by HotJar and collects statistics about visits to the website such as number of visits, average browsing time and what pages have been read. | Persistent | First | 1 Year |
| _hjSession | This cookie is set by HotJar and collects statistics about visits to the website such as number of visits, average browsing time and what pages have been read. | Persistent | First | 30 Mins |
| Targeting/Marketing Cookies | ||||
| VISITOR_INFO1_LIVE | This cookie is set by YouTube for advertising purposes. It stores and tracks a visitors identity to provide ad delivery or retargeting. | Persistent | Third | 6 Months |
| YSC | This cookie is set by YouTube for advertising purposes and stores and tracks visitor interaction. | Session | Third | Session |
| PREF | This cookie is utilised on the YouTube player and is used to remember users preferences like page configuration and playback options. | Persistent | Third | 8 Months |
| VISITOR_PRIVACY_METADATA | This cookie is set by YouTube and is used to store the users consent state for the current domain. | Persistent | Third | 6 Months |
| IDE | This cookie is set by Google DoubleClick and is used to provide ad delivery or retargeting. | Persistent | Third | 13 Months |
| test_cookie | This cookie is set by Google DoubleClick and is used to determine if the users browser supports cookies. | Persistent | Third | 30 Mins |
The use of cookies can change over time or when a new service or function is added to our website. To ensure that this policy remains up to date, we regularly carry out ‘cookie audits’ and update our list of cookies accordingly.
This policy was last updated on 1 August 2024.